Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

PayPal Payflow Pro Credentials

PayPal's Payflow Pro Credentials should be entered in the Chargent Gateway record in Salesforce as follows:

1. Gateway Name - Any name you choose, for example "PayPal Payflow Pro Test"
2. Merchant ID - Merchant Login 
3. Merchant Security Key - Your PayPal Payflow Pro password
4. Merchant Reference- Partner name (for the test account it will be "PayPal", but for production if you signed up through a Bank rather than directly with PayPal it may be different)

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