Chargent Support Center

Cannot see new Chargent Gateway integration

Chargent has added a new payment gateway integration, and you have upgraded but do not see the new gateway in the available gateways list, it is typically a Record Type problem. 

After you have upgraded, go to: 

  1. Setup > Create > Objects > Gateways  Make sure "active" is checked for the record type of the new gateway 
  2. Setup > Profiles > Profile of user(s) that needs access Go to the Custom record type settings section Add the new gateway record type to be available in Gateways

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