Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

What fields are required for a transaction to be processed as a recurring payment

Records have a transaction processed if they meet the following criteria:

  • Payment Status=Recurring
  • Payment Start Date=Today or in the past
  • The last Transaction record marked as Recurring occurred longer ago than the Payment Frequency

Related Articles

Contact Support
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found