Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

How do I setup an ACH Transaction

  1. Enter an Amount OR set Manual Charge to "TRUE" and enter Charge Amount
  2. Set Payment Method to "Check"
  3. Set Bank Account Type
  4. Enter Bank Account Name (The name of the person who owns the account.)
  5. Enter the Bank Routing Number (ABA Routing)
  6. Enter the Bank Account Number
  7. Enter the name of the bank in the Bank Name field. (e.g., First Federal Bank)
  8. Save the record
  9. Press the Charge button

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