Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

How do I add items to my Chargent Orders

Chargent fields are the same as regular fields and work off the specific object in Salesforce.  To add to a picklist you can go into Setup > Create > Objects.  You will see the Chargent Orders Object that you want to update the field for.  Click on the field name (not the edit link) and scroll to the picklist value set.  You will have the option to add a new item, reorder existing items, replace items, etc...

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