Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

What is the difference between Charge and Credit

Charge is when you are charging a credit card and there is a transaction withdrawing money.  A credit is when you are sending money to someone without a transaction record (which is different from a refund which is tied to the transaction record).

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