Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

What do the Payment Stop options mean?

Payment Stop field works along side the Payment Frequency option.
Once you have set the recurring payment frequency, you can choose one of the following fields:
  • Date:  Allows you to choose a specific date for when your recurring charges should end (be sure to set the Payment Stop Date)
  • Count:  You can choose the number of transactions that should take place before ending the recurring billing (be sure to set the Payment Count field).
  • Balance Due:  This will automatically end the recurring billing once the balance is met
  • Unending:  This allows the recurring payments to continue without ending.

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