Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

I am getting a Recurring Billing error with PayPal Payflow Pro

PayPal Payflow Pro requires you to have Recurring Billing enabled on their side in order to have tokenization enabled.  If you have tokenization enabled in your Gateway Settings in Salesforce then in order to create a token in PayPal you need recurring billing setup.  If you uncheck tokenization in your Salesforce Gateway Settings, everything should work as normal.


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