Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

Do Payment Requests Expire

You can set the expiration of a payment request in the Chargent Settings.  The default is in 17520 hours.  

You can also expire the Payment Request by going into the record and changing the status to Canceled

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