Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

How to test the Account Updater feature

After you have completed the setup for the Account Updater, you can test it by doing the following.
  1. Create a record and enter an expiration date in the past 
  2. Make sure you have a billing email address listed
  3. Go to your Developer Console (Click Your Name, Developer Console).
  4. Click Debug
  5. Open Execute Anonymous Window
Enter the following script then hit Execute.
Chargent Orders:
ChargentOrders.TChargentBatchCheckCards b = new ChargentOrders.TChargentBatchCheckCards();
You should receive an email to the Billing Email Address with a link to update your account

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