Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

I don't see an option to assign a license to the Guest User

If you are setting up Payment Requests in your Sandbox instance you won't need to assign licenses. Sandboxes have a site license by default, so licenses are not assignable.

Only when you set it up in Production do you need to assign a Chargent license to the guest user so that the record in Salesforce can be accessed by an external Payment Request link.

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