Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

Chargent Terminal - Confirmation page only loads for admin

You need to make sure you have assigned the "Poynt User" permission set to the users who will need to process charges using Poynt.  This can be done from the Poynt Configuration under Permission Set Assignment.

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