Chargent Support Center


Authorize.net Returning customerProfileId Error

If Authorize.net returns this error:

'AnetApi/xml/v1/schema/AnetApi
Schema.xsd:customerProfileId' element is invalid - The value '' is invalid according to its datatype 'AnetApi/xml/v1/schema/AnetApiSchema.xsd:numericString' - The Pattern constraint failed.

then there was some issue when first creating the Authorize.net token / customerProfileId.

This would be related to incomplete data being sent to Authorize.net, or another unknown error on the Authorize.net end.

To resolve the issue, create a new Chargent Order record with complete billing details, and you should be able to successfully create the token and charge or authorize using the token.


Related Articles

996e33de7bae3639f2380ddcfaf383d7@chargent.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete