Chargent Support Center

Chargent Terminal transaction not logged in SFDC

Since Chargent Terminal uses WiFi to transmit the data to Salesforce, you should make sure you are using a reliable and steady WiFi Network.  If the WiFi at the location is not stable enough to get this transaction through to the Salesforce API, then there might be a 401 error in the debug logs.  
You should move the unit closer to the WiFi signal or connect via an Ethernet connection to the Chargent Terminal.

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