Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

What payment processors and which of the processors' platform work with Chargent Terminal?

Don't have a card-present processor yet? Contact the sales team at AppFrontier, we can help you get great rates.

Chargent Terminal is designed to process transactions when the

physical payment source is present to be swiped, dipped (EMV chip) or tapped (NFC card or mobile phone payment).

When the card or phone is present, you can send an amount to charge from Salesforce, to the Chargent Terminal.  The payment will be processed securely by the processor, completely outside of the Salesforce network and servers.  This helps keep your organization's PCI scope low.

The current processors and platforms that work with Chargent Terminal:

Processor (Acquirer) Platform
Elavon viaConex
TSYS Sierra
Vantiv Raft 610
Evo Snap
First Data Rapid Connect

If you are looking only to accept card-not-present, aka e-commerce, mail order, or phone transactions, please see our Chargent Products.


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