Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

My receipts are printing light

The Chargent Terminal is designed to be more efficient when the power is low and will print your receipts and reports lighter than expected.  This is to save power on the Chargent Terminal.

For darker receipts place the Chargent Terminal back on the charging dock so that it's printing at full power.

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