Chargent Support Center

As of 12/11/2019 Chargent is retiring Desk and moving to a new ticketing system for support. Please click the Open A Ticket link below to create a new case or search our knowledge base below.

The transaction amount submitted was greater than the maximum amount allowed

The amount allowed for any transaction is set by your Merchant Account (Payment Processor).  The Gateway may allow a specific number of characters however you should check with your merchant regarding any limitations on the amounts you can process.


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