Chargent Support Center


Does Chargent track transaction fees?

Transaction fee's can be handled several different ways depending on the gateway you use and the rates that you pay.  For example you can pay a transaction fee for each transaction or you can pay an annual fee for all transactions.

Since there are many different ways to track transaction fee's Chargent doesn't have a way to know how much and therefore is unable to separate them from the Charge Amount.  

If you would like to track and report on transaction fee's you would need to create a custom field that will automatically calculate the percentage or fee based on the Charge Amount field or the total of all transactions.  


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