Chargent Support Center

We are receiving a decline for Postal Code but the country doesn't use Postal Codes

If you are using they have specific fraud detection settings based on Zip Code/Postal Code.  You can allow transactions without Postal Codes by setting this to Allow.  

1. In your account under Tools click Fraud Detection Suite

2. Under Transaction Settings select Enhanced AVS Handling Filter

3. Set the Address and ZIP Code Responses to Allow for mismatch.  

Save your settings.

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